WhatsApp Business is a business-focused version of WhatsApp designed for small to medium businesses to communicate with customers professionally.
Full support for WhatsApp Business exports across all tiers. Professional tier recommended for business documentation with additional features like custom branding.
WhatsApp Business uses the same export functionality as regular WhatsApp. Export through individual chat settings with the same 40,000 message limitation.
Open the WhatsApp Business app and navigate to the customer conversation you want to export.
Tap the contact/group name → More → Export chat. Choose whether to include or exclude media.
Choose email, cloud storage, or another app to receive the export file.
If your chat exceeds 40,000 messages, only the most recent 40,000 will be exported. Consider using ChatToPDF for unlimited export.
Save the TXT file and media ZIP to your computer for processing.
Upload to ChatToPDF for professional formatting with business-appropriate appearance.
Export from WhatsApp Business (same process as regular WhatsApp), receives TXT file. Convert manually or use generic tools with poor results.
ChatToPDF treats WhatsApp Business exports with the professional care they deserve. Professional formatting suitable for business documentation and customer records.
Built-in, free, quick
40,000 limit, unprofessional format, unsuitable for business documentation
Shows exactly what customer sees
Not scalable, time-consuming, not searchable
Enterprise features, better integration
Expensive, requires Facebook Business Manager, complex setup
The export functionality is identical - both have the same 40,000 message limit and TXT format. However, business chats often require more professional documentation, which is where ChatToPDF adds value.
Upload your WhatsApp Business export and get a professional PDF in minutes
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