Export WhatsApp Business Chats to PDF

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WhatsApp Business

200M+ business users

WhatsApp Business is a business-focused version of WhatsApp designed for small to medium businesses to communicate with customers professionally.

Fully Supported

Available in All tiers tier

Full support for WhatsApp Business exports across all tiers. Professional tier recommended for business documentation with additional features like custom branding.

Native Export Capabilities

Availability:

Export Available

Export Quality:

Basic

WhatsApp Business uses the same export functionality as regular WhatsApp. Export through individual chat settings with the same 40,000 message limitation.

Supported Formats:

TXT with media ZIP

Key Differences from WhatsApp

  • Business profile with company information
  • Quick replies for common questions
  • Greeting and away messages
  • Labels for organizing contacts
  • Business statistics and metrics
  • Product catalog showcase
  • WhatsApp Business API for larger organizations
  • Multiple device support

How to Export WhatsApp Business Chats

Requirements:

  • WhatsApp Business app installed
  • Individual chat access
  • Email app configured
  • Sufficient storage for media files
1

Open Customer Chat

Open the WhatsApp Business app and navigate to the customer conversation you want to export.

2

Access Export Option

Tap the contact/group name → More → Export chat. Choose whether to include or exclude media.

3

Select Export Method

Choose email, cloud storage, or another app to receive the export file.

4

Handle 40,000 Message Limit

If your chat exceeds 40,000 messages, only the most recent 40,000 will be exported. Consider using ChatToPDF for unlimited export.

5

Save Export File

Save the TXT file and media ZIP to your computer for processing.

6

Convert to Professional PDF

Upload to ChatToPDF for professional formatting with business-appropriate appearance.

Unique Features to Preserve

Business profile with verified badge (for larger businesses)
Automated quick replies
Customizable greeting messages
Away messages for off-hours
Product catalog feature
Business statistics dashboard
Label system for contact organization
Multi-device and team access
WhatsApp Business API for scale

Limitations & Challenges

  • Same 40,000 message export limit as regular WhatsApp
  • One chat at a time export
  • Plain text format not professional
  • Media compression in exports
  • No bulk export feature
  • Statistics not included in exports
  • Labels not exported
  • Quick replies not included

Best Use Cases for WhatsApp Business

  • Small business customer service
  • E-commerce order communication
  • Appointment scheduling and reminders
  • Client relationship management
  • Product inquiries and sales
  • After-sales support
  • Local business communication
  • Service provider client communication

Converting to PDF

Manual Process:

Export from WhatsApp Business (same process as regular WhatsApp), receives TXT file. Convert manually or use generic tools with poor results.

ChatToPDF Solution:

ChatToPDF treats WhatsApp Business exports with the professional care they deserve. Professional formatting suitable for business documentation and customer records.

Advantages:

  • Professional business-appropriate formatting
  • Company branding opportunities (Professional tier)
  • Better for customer record keeping
  • Organized and searchable output
  • Clear timestamp formatting
  • Easy sharing and archival

Alternative Solutions

WhatsApp Native Export

Pros:

Built-in, free, quick

Cons:

40,000 limit, unprofessional format, unsuitable for business documentation

Manual Screenshots

Pros:

Shows exactly what customer sees

Cons:

Not scalable, time-consuming, not searchable

WhatsApp Business API

Pros:

Enterprise features, better integration

Cons:

Expensive, requires Facebook Business Manager, complex setup

Frequently Asked Questions

The export functionality is identical - both have the same 40,000 message limit and TXT format. However, business chats often require more professional documentation, which is where ChatToPDF adds value.

Related Platforms

Ready to Convert Your WhatsApp Business Chats?

Upload your WhatsApp Business export and get a professional PDF in minutes

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