Open WhatsApp, go to the chat you want to export, tap the menu (three dots), select 'More', then 'Export chat'. Choose 'Without Media' for faster processing or 'With Media' for complete archives. This creates a .txt or .zip file you can upload to our service.
We accept WhatsApp export files in .txt format (text-only exports) and .zip format (exports with media). Both iPhone and Android WhatsApp exports are supported.
Most conversions complete within 5-10 minutes for Basic plans, and up to 30 minutes for larger Premium conversions. You'll receive email updates throughout the process.
Basic ($15) handles up to 1,000 messages with standard formatting. Standard ($35) processes up to 5,000 messages with enhanced formatting and media references. Premium ($60) offers unlimited messages, legal formatting, and priority support.
You'll need to make a new purchase for a higher plan. Contact our support team if you need assistance with this process.
Yes, we offer refunds within 7 days of purchase if there's a technical failure or if the service wasn't delivered as described. Refunds are not available once a PDF has been successfully generated and delivered.
Our PDFs maintain the original message order with timestamps, sender names, and professional formatting. Messages are clearly organized with proper typography. Media files are referenced with thumbnails and metadata.
Media files are referenced in the PDF with thumbnails and filenames, but the actual media files are not embedded. This keeps file sizes manageable while preserving the conversation context.
Different plans offer different formatting options. Premium plans include legal formatting suitable for court documents, while Standard plans focus on enhanced readability.
Your files are encrypted during upload and processing. We automatically delete your original chat files within 24 hours and generated PDFs after 30 days. We never store your conversations longer than necessary.
Only authorized technical staff can access files during processing, and all access is logged. Your data is never shared with third parties except for essential service providers like payment processing.
Yes, contact our support team to request immediate data deletion. We'll permanently remove your files within 24 hours of your request.
Ensure your file is under 50MB and in the correct WhatsApp export format (.txt or .zip). Try refreshing the page and uploading again. If issues persist, contact our support team.
Check your email inbox and spam folder. PDFs are typically delivered within 10-30 minutes. If you still don't see it, contact support with your order confirmation number.
Contact our support team with your order details and specific formatting concerns. We can often regenerate PDFs with corrections for technical issues.
No account creation is required. You simply upload your file, pay for the service, and receive your PDF via email. We use your email address only for order communication.
We accept all major credit cards, debit cards, and PayPal through our secure payment processor.
No, each conversion is a one-time payment. There are no recurring charges or subscription fees.
Follow these simple steps to export your WhatsApp chat
Open WhatsApp and go to the chat you want to export
Tap the contact name at the top of the chat
Scroll down and tap "Export Chat"
Choose "Without Media" or "With Media" based on your needs
Save the file to Files app or share via email to yourself
Open WhatsApp and go to the chat you want to export
Tap the three dots menu in the top right corner
Select "More" from the dropdown menu
Tap "Export chat"
Choose "Without Media" or "With Media" and save the file