Privacy Policy

Personal Information

• • Email address (for order confirmation and PDF delivery)
• • Payment information (processed securely by PayPal)
• • IP address and browser information (for security and analytics)

WhatsApp Chat Data

• • Chat export files you upload for conversion
• • Message content, timestamps, and participant names
• • Media file references (we do not store actual media files)

Usage Data

• • Service usage statistics and performance metrics
• • Error logs and debugging information
• • Feature usage and conversion preferences

• • PDF Generation: Process your WhatsApp exports to create formatted PDF documents
• • Service Delivery: Send completed PDFs to your email address
• • Payment Processing: Handle transactions securely through PayPal
• • Customer Support: Respond to inquiries and resolve technical issues
• • Service Improvement: Analyze usage patterns to enhance our platform
• • Security: Detect and prevent fraud, abuse, and unauthorized access

Encryption

All data transmissions are protected using industry-standard SSL/TLS encryption. Your chat files are encrypted during upload, processing, and storage.

Access Controls

Access to your data is strictly limited to authorized personnel who need it to provide our services. All access is logged and monitored.

Infrastructure Security

Our servers are hosted in secure data centers with physical security measures, regular security audits, and compliance with industry standards.

Retention Periods

• • Chat Export Files: Deleted within 24 hours
• • Generated PDFs: Available for download for 30 days
• • Order Information: Retained for 7 years for tax/legal purposes
• • Usage Logs: Retained for 90 days for security and debugging

Data Deletion Requests

You can request immediate deletion of your data by contacting us. We will permanently delete your information within 30 days, except where retention is required by law.

• • PayPal: Payment processing (they have their own privacy policy)
• • Resend: Email delivery service for sending completed PDFs
• • Vercel: Hosting and infrastructure provider

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with service providers necessary to deliver our service.

• • Access: Request a copy of the personal data we hold about you
• • Correction: Request correction of inaccurate personal data
• • Deletion: Request deletion of your personal data
• • Portability: Request transfer of your data to another service
• • Objection: Object to processing of your personal data
• • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information in our Contact page. We will respond within 30 days.

If you have questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or prominent website notice. Continued use of our service after changes constitutes acceptance of the updated policy.